- Click the Sign in button in the top right area of your screen
- Click Forgot password (Click to reset password)
- Enter your username and email then click Reset Password.
- A confirmation will appear on the screen and an email will be sent to you with a new password.
- Copy and paste the entire password from that email as it is difficult to distinguish between some letter such as the capital i and a lowercase L depending on the font used.
- Login and change that password to something more of your choosing.
- Click here for video